Augment your staff
Provide Stellar Support!
Customer service is the intangible which can make or break your business. Providing stellar customer service can make the difference between being the marketshare leader or being last in the pack.
Increasingly, customers expect prompt, courteous and knowledgeable support. Providing live support support via multiple channels i.e. email, live chat, telephone and remote desktop make all the difference, especially when offered around the clock.
Every customer presales, billing and support instance is an opportunity to position your company as a service leader among prospects and customers alike. Having support available around the clock ensures the opportunity to impress clients and potential clients with outstanding service. Recent studies such as the one presented by TechNavio reported that improved customer engagement and satisfaction results in a potential compound annual growth rate (CAGR) of 13.4 percent.
Leveraging the right outsourced technical support partner allows you to quickly augment your support department, provide enhanced support services and offer support for expanded hours all while allowing you to focus on your core strengths of growing your business.
In addition to augmenting staff and providing expanded support hours, the right outsourced support partner will be able to accommodate the various levels of support needing to be provided and be able communicate to different support audiences be it B2C or B2B channel partners. This is especially true for point of sale manufactures who may require immediate retail B2C end user support as well as installation and maintenance support for B2B channel partners.
Please email at (email@example.com) to get a FREE consultation on how Aress can provide 24×7 Hosting Support for your company. Ask about our FREE no obligation support trial for your organization.
- Best eCommerce POS Services To Boost Up Your Business
- 5 Reasons Why Customer Support Outsourcing Is A Smart Move with AWS - Cloud Computing Services
- Five Benefits of Outsourcing Application Support Services
- Outsourcing Web Hosting Support: 6 Reasons Why It Makes Sense
- 4 reasons why companies are moving to amazon web services
- Aress Software Achieves AWS Standard Consulting Partner Accreditation
- 24x7hostingsupport.com is rebranded as Aress.Support
- Successful Participation by Aress in HostingCon 2015
- Successful participation of Aress in SITS LONDON, 2015 – The IT Service Management Show
- Aress Software Appraised at CMMI Level 3
Feb 05, 2019
Aress Software Achieves AWS Standard Consulting Partner Accreditation
Aress Software a leading Software Development and 24x7 Technical Support Service company has announced that,… Read More
Jan 11, 2019
Best eCommerce POS Services To Boost Up Your Business
Every business looks forward to building up their economic growth at a steady pace. Identifying… Read More