POS Support

24/7 POS Support Makes a Big Difference to Your Business

At Aress Support, we understand your business well because providing reliable and affordable POS solutions is our prime focus. Whether your business is in retail, hospitality, healthcare or other specialty markets, we offer comprehensive, customized point of sale solutions to meet your specific needs.

We are here to simplify the life of Point-Of-Sale Installers and Business Owners/Operators. It is our mission to set the industry standard quality, value, and support. Aress offers a high-value 24/7 POS support service that is geared towards both the large-scale enterprise rollout or the local corner store.

Everything your business needs for POS is here.

We offer reliable POS support service that include:
  • Hospitality
  • Retail
  • Advanced Exchange Depot Services
  • Help Desk
 
Some key aspects of our support services
  • SLA driven response times.
  • Root cause analysis and working on preventing its reoccurrence.
  • Creating FAQ’s on an ongoing basis.
  • Building support processes which are in line with the organization’s Service Level Agreement (SLA).
  • Feedback for changes and improvements to the development and design teams for future releases based on first hand client interactions.
  • Proven Quality Assurance processes focusing on improving performance metrics and continuous improvements of the support services.

Contact us for more information

 
Do you have a question? Click Here to contact us by Email or Phone call.

Recent news August 05, 2016

Successful Participation by Aress in HostingCon 2015 Aress recently participated in HostingCon, the premier industry conference and trade show for web hosting and cloud providers, which was held in San Diego, CA, between the 26th and 29th of July. Aress answers close to a million support issues each mo... Read More

Blog post June 15, 2016

5 things to remember when starting a helpdesk for providing support to your customers Congratulations to you if you are about to launch a helpdesk for your customer support needs, it means your business has grown to a certain size and that you are serious about keeping and growing your...

Read More
  • microsoft partner for development and support
  • Iso and reg no for aress
  • Open QRM Enterprise Solution Partner
  • STPI partners
  • Salesforce
  • nasscom

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