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Outsourcing Web Hosting Support: 6 Reasons Why It Makes Sense

Outsourcing Web Hosting Support: 6 Reasons Why It Makes Sense

Most web hosting support service providers begin by providing support themselves or with a few key employees when they begin. However, soon they outgrow that mode and that is the…

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5 things to remember when starting a helpdesk for providing support to your customers

5 things to remember when starting a helpdesk for providing support to your customers

Congratulations to you if you are about to launch a helpdesk customer support, it means your business has grown to a certain size and that you are serious about keeping…

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Top 10 Tips for Successful 24×7 Hosting Support

Top 10 Tips for Successful 24×7 Hosting Support

It goes without saying that providing stellar customer service is critical to business growth. Research done by Genesys Global Survey in 2009 revealed that 40% of customers rated “Better Human…

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Recent news

Jul 31, 2015

Successful Participation by Aress in HostingCon 2015

Aress recently participated in HostingCon, the premier industry conference and trade show for web hosting and cloud providers, which was…  Read More

Blog post

Sep 10, 2018

Outsourcing Web Hosting Support: 6 Reasons Why It Makes Sense

Most web hosting support service providers begin by providing support themselves or with a few key employees when they begin.…  Read More